The Outreach Centre remains available and committed to supporting those in need and requiring assistance. Please Phone FIRST. 

Connect with us Monday-Friday from
9am-3pm at (403) 347-2480 or 1-866-347-2480.

In response to the COVID-19 pandemic and to ensure the health and safety of our staff, clients and communities our building will not be available to the general public. It is important that we do our part to reduce the risk of transmission to the all.

Need Help Now? 

We are offering FREE single phone/video sessions with one of our therapists and mental health professionals.

Call (403)347-2480 or email to schedule an appointment.


The Outreach Centre remains available to support those requiring assistance. Please Phone FIRST.

Connect with us Monday-Friday from 9am-3pm at (403) 347-2480 or 1-866-347-2480.

Our building is not available to the general public

Need Help Now? 

Get a FREE single phone/video session our therapists and mental health professionals. Call (403)347-2480 or email to schedule.

Covering The Basics

This program assists vulnerable Albertans with complex needs, who may be dealing with challenges such as:

  • physical and/or mental health issues
  • additions
  • chronic or episodic homelessness
  • low financial literacy
  • low workplace essential skills

Program Information This is a 12 month program where individuals are provided the support, tools and referrals required to build financial management skills, address complex needs, and gain housing stability. The goal of the program is to support the client’s achievement of safe, realistic and reasonable goals through a case management approach.  The goal of case management is to empower people, draw on their own strengths and capabilities, and promote an improved quality of life by facilitating timely access to the necessary supports and thus reduce the risk of homelessness and/or help them achieve housing stability. Financial Administrators do not provide therapeutic support, but using a “solution-focused” model for support they can:

  • Listen and offer encouragement
  • Validate clients experience
  • Identify issues
  • Identify strengths
  • Nurture problem-solving and coping skills
  • Assist in identifying goals by developing a personal plan
  • Develop a crisis plan
  • Identify and celebrate successes
  • Identify volunteer opportunities

 The Financial Administrator can also advocate on behalf of the client and connect them to community resources which may involve the following

  • Helping clients make initial contact with a community resource
  • Setting up appointments on their behalf
  • Assisting clients to fill out forms and/or access appropriate subsidy programs (financial, housing, etc.)
  • Accompany clients to appointments (e.g. court, legal, doctor, etc.)

 Program Criteria All clients accessing this program will be referred by Community and Social Services staff working in the Income Support or AISH Programs.  If you would like more information on our Covering the Basics program please call 403-347-2480 or 1-866-347-2480.

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Contact Us

Tel: 403.347.2480
Toll free: 1.866.347.2480

4101 - 54 Avenue,
Red Deer, AB T4N 7G3

In Partnership With: